At nnok, your personal data belongs to you. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have over your own data as a player on nnok.casino.
Your Privacy Matters: nnok does not sell your personal data to third parties. We collect only what we need to operate the platform safely and fairly, and we protect it with industry-standard security measures. This policy explains everything in plain English.
This Privacy Policy describes how nnok ("nnok", "we", "us", "our") collects, uses, stores, and protects the personal information of players and visitors who use the nnok platform at nnok.casino. We are committed to handling your personal data responsibly and transparently.
By registering an account on nnok or using any part of our platform, you acknowledge that you have read and understood this Privacy Policy. This policy applies to all personal data collected through the nnok website, mobile application, and any related services or communications.
nnok takes data privacy seriously. We understand that Bangladesh players want to know exactly what happens to their information when they sign up and play on our platform. This policy is written in plain English so that every player — regardless of technical background — can understand how their data is handled on nnok.
Scope: This Privacy Policy applies to all registered players, visitors to the nnok website, and anyone who contacts nnok support. It covers data collected online and through our mobile app.
nnok collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the platform. We do not collect data beyond what is reasonably required for these purposes.
nnok collects personal data through several channels. Understanding how we gather your information helps you make informed decisions about what you share with us.
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC documents, support messages, payment details entered on nnok |
| Automated collection | Cookies, server logs, device fingerprinting, session tracking on nnok |
| Payment providers | Transaction confirmations from bKash, Nagad , Rocket |
| Third-party verification | Identity verification services used during KYC checks on nnok |
| Analytics tools | Aggregated usage statistics collected through platform analytics on nnok |
Cookies: nnok uses cookies and similar tracking technologies to improve your experience on the platform. You can manage your cookie preferences at any time through your browser settings. See Section 6 for full details on how nnok uses cookies.
nnok uses your personal data only for legitimate purposes directly related to operating the platform and serving our players. We do not use your data for purposes that are incompatible with the reasons it was originally collected.
Marketing Opt-Out: You can opt out of marketing communications from nnok at any time by updating your preferences in your account settings or by contacting our support team. Opting out of marketing will not affect transactional communications related to your account.
nnok uses cookies and similar technologies to make the platform work properly, remember your preferences, and understand how players use our services. Cookies are small text files stored on your device when you visit nnok.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Required for nnok to function — login sessions, security tokens, payment flow | No |
| Functional | Remembers your language, display preferences, and game settings on nnok | Yes |
| Analytics | Tracks page visits and usage patterns to help us improve nnok | Yes |
| Marketing | Used to deliver relevant promotions and measure campaign effectiveness on nnok | Yes |
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of nnok. Essential cookies cannot be disabled as they are required for the platform to operate securely.
nnok implements robust technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. We take data security seriously and continuously review and update our security practices.
Your Responsibility: While nnok takes every reasonable step to protect your data, you also play a role in keeping your account secure. Use a strong, unique password for your nnok account and never share your login credentials with anyone.
nnok retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and contractual obligations. The specific retention periods depend on the type of data and the reason it was collected.
| Data Type | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| KYC / identity documents | 5 years after account closure (AML compliance) |
| Transaction and financial records | 7 years (financial regulatory requirement) |
| Game and betting history | 3 years after last activity on nnok |
| Support communications | 3 years after the conversation is closed |
| Marketing preferences | Until you withdraw consent or close your nnok account |
| Technical / log data | 12 months from collection |
When your data is no longer required, nnok will securely delete or anonymise it so that it can no longer be linked back to you as an individual.
As an nnok player, you have a number of rights regarding your personal data. nnok is committed to honouring these rights and will respond to all valid requests within a reasonable timeframe. To exercise any of these rights, contact our support team at [email protected].
You can request a copy of all personal data nnok holds about you at any time. We will provide this within 30 days of your request.
If any of your personal data held by nnok is inaccurate or incomplete, you have the right to request that we correct it promptly.
You can request deletion of your personal data from nnok, subject to our legal retention obligations. We will delete what we are not legally required to keep.
You can ask nnok to restrict the processing of your data in certain circumstances, for example while a dispute about accuracy is being resolved.
You can request your personal data from nnok in a structured, machine-readable format so you can transfer it to another service if you wish.
You can object to nnok processing your data for direct marketing purposes at any time. We will stop processing your data for that purpose immediately.
nnok is strictly an adult platform. Our services are not directed at, and are not intended for use by, anyone under the age of 18. nnok does not knowingly collect personal data from individuals under 18 years of age.
If we become aware that we have inadvertently collected personal data from a person under 18, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on nnok, please contact us immediately at [email protected].
Parental Controls: If you are a parent or guardian and are concerned about a minor accessing nnok, we recommend using parental control software to restrict access to online gambling platforms. nnok supports responsible gaming and takes underage access very seriously.
nnok may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or a prominent notice on the nnok platform before the changes take effect.
The date at the top of this page shows when this Privacy Policy was last updated. We encourage you to review this policy periodically to stay informed about how nnok protects your personal data. Your continued use of nnok after any changes to this policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way nnok handles your personal data, please get in touch with our support team. We take all privacy enquiries seriously and will respond as quickly as possible.
For data access, rectification, or deletion requests, please email us with the subject line "Privacy Request" and include your registered nnok username and email address so we can locate your account.
Six commitments nnok makes to every Bangladesh player on our platform.
Every connection to nnok is protected by bank-grade SSL encryption. Your personal data, payment details, and account information are fully encrypted in transit at all times on nnok.
nnok does not sell, rent, or trade your personal information to advertisers or data brokers. Your data is used only to operate nnok and comply with our legal obligations — nothing more.
nnok collects only the data we genuinely need to run the platform and verify your identity. We don't ask for information that isn't necessary, and we don't hold onto data longer than required.
nnok operates in compliance with applicable data protection regulations. Our KYC and AML processes are designed to protect both players and the integrity of the platform from financial crime.
Access, correct, or delete your data at any time. nnok honours all player data rights and responds to requests within 30 days. Your personal information belongs to you — we just look after it.
In the unlikely event of a data breach affecting your personal information, nnok will notify you promptly and take immediate steps to contain the incident and prevent further exposure.
Now you know exactly how nnok handles your data. Join hundreds of thousands of Bangladesh players who trust nnok for a safe, fair, and private gaming experience. Registration takes under two minutes.